Policies

If fewer than 5 students enroll in a course, the course may be subject to reduction in total hours as follows:  

• 4 students: Reduction of class length from 2.5 to 2 hours. If another student joins during the session, the class will return to 2.5 hours. 
  

• 3 students: Reduction of class length from 2.5 to 2 hours. Reduction of session length from 11 to 10 weeks. If another student joins the class during the session, the 11th course unit will be restored to the schedule. 
  

The Alliance Française reserves the right to cancel a class due to insufficient registration. Course fees already paid for a cancelled class will be refunded based on the original method of payment or credit will be issued if indicated. This credit is valid for one year starting from the date it is processed.  

Membership in the Alliance Française is required to register for Alliance Française courses. The non-refundable membership fee is valid for 12 full months. Membership privileges include, in addition to eligibility to participate in our French language instruction program, borrowing rights to our library (French books and videos), free access to the Culturethèque (online French library), free or discounted admission to various cultural and leisure activities, and discounts on goods and services from various companies and local organizations with whom we have active partnerships.  

Courses are purchased online through our website (afdenver.org) or by calling the reception of AFD. Payment can be made using a credit card (all forms accepted) or by check (the administration reserves the rights to refuse a check).  No installment plan will be accepted. 

A 10% early registration discount is available to students who register for an 11-week class for adults during the 10-day "Early Bird" period. It excludes courses for children and youth. 

A 15% student discount is available to college students for 11-week courses. A current student ID is required at the time of registration.  

In support of individuals impacted by federal executive orders, we offer a 15% discount on memberships and classes to federal employees and others (contractors, etc.) who have lost their jobs as a direct result. Proof of employment status or documentation of job loss is required to qualify. This policy is subject to periodic review and may be updated in accordance with evolving circumstances. 

Courses are confirmed by email no later than (5) five days before a course session begins. If a student cancels prior to the course confirmation, they are eligible for a refund of course fees only (not membership), less a $50 administrative & Credit Card fees. If a student cancels a class after the course is confirmed (5-7 days before the session begins), they may receive credit of course fees only. Membership fees are not refundable. The return and refund of purchased course materials done through a 3-party vendor is the responsibility of the student. If credit is given, it is valid for one year from the date the credit is issued. Once the credit expires, it is no longer valid. Please call us to implement the use of credit for a future class.   

Students who withdraw after this (5) five-day period, but before the end of the second week of an 11-week course session will receive partial tuition credit, based on the number of classes that has passed (prorating rate based on the course rate). Withdrawals up to the day before the second class will subtract the cost of the first class from the credit. Withdrawals between the second and third class will subtract the cost of the first two classes from the credit. NO CREDIT OR REFUND WILL BE ISSUED AFTER THE SECOND WEEK OF 11-WEEK CLASSES.  

If credit is given, it will last for one year from the date of issue. After the year expires, the credit is no longer valid. Please call us to implement use of credit for a future class.  

Courses are confirmed by email no later than (5) five days before a course session begins. If a student cancels prior to the course confirmation, they are eligible for a refund of course fees only, less a $25 administrative & Credit card fees. If a student cancels a class after the course is confirmed (5-7 days before the session begins), they may receive a credit of course fees only. Membership fees are not refundable. The return and refund of purchased course materials done through a 3-party vendor is the responsibility of the student.  If credit is given, it is valid for one year from the date the credit is issued. Once the credit expires, it is no longer valid. Please call us to implement the use of credit for a future class.  

Students who withdraw after this (5) five-day period, but before the end of the first week of a 5- or 6-week course session will receive partial tuition credit, based on the number of classes that has passed (prorating rate based on the course rate). Withdrawals up to the day before the second class will subtract the cost of the first class from the credit. After this first class, no more credit will be provided. 

If credit is given, it will last for one year from the date of issue. After the year expires, the credit is no longer valid. Please call us to implement use of credit for a future class.  

AFTER THE FIRST CLASS OF A WORKSHOP, NO CREDIT WILL BE ISSUED.  

Students may not transfer between classes after the second week of the session.

• Transfer Deadline: All transfer requests must be submitted and approved no later than the end of the second week of the session.

• How to Request a Transfer: Students must submit a transfer request in writing to the Education Coordinator  via email to education@afdenver.org. Transfers are subject to class availability, level placement, and instructor approval.

• Exceptions: Exceptions may be granted in cases of unforeseen or exceptional circumstances (e.g., medical reasons), and must be approved by the Executive Director.

• Cost Differences Between Classes: If the class a student transfers into is more expensive, the difference in tuition must be paid at the time of the transfer. If the new class is less expensive, only a credit will be issued — no refunds will be given.

We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. 

We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.  

We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.  

We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.  

When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.  

The Alliance Française de Denver reserves the right to refuse any registration.